Terms of Service

Welcome to Branchwell. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. Please read them carefully before shopping with us. By browsing, creating an account, or placing an order on our site, you agree to be bound by these Terms. If you do not agree with any part of them, please refrain from using our site.

Last updated: September 13, 2026.

Acceptance of Terms

By accessing or using the Branchwell website, you confirm that you have read, understood, and agree to these Terms, along with our Privacy Policy. We may update these Terms from time to time to reflect changes in our practices or for legal reasons. Continued use of the site after any changes are posted means you accept the revised Terms, so we encourage you to review this page periodically.

Product Descriptions & Pricing

We work hard to ensure that product descriptions, images, materials, and pricing on Branchwell are accurate and up to date. However, mistakes can happen — whether it's a typo, a pricing error, or an outdated photo.

We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.
If a product's price or description was listed incorrectly, we will contact you before shipping to confirm whether you'd like to proceed at the correct price, modify your order, or cancel it entirely.
Colors, textures, and finishes of our eco-friendly materials may vary slightly from images due to the natural and sustainable materials we use.

Order Acceptance & Cancellation

Placing an order on Branchwell is an offer to purchase. All orders are subject to our acceptance, and we reserve the right to refuse or cancel any order for reasons including, but not limited to:

Product unavailability or discontinued stock
Errors in pricing or product information
Suspicion of fraudulent or unauthorized activity
Issues with payment authorization

If we cancel an order after payment has been processed, you will receive a full refund to your original payment method. You may also request to cancel or modify an order before it has shipped by contacting our support team.

Payment Terms

We accept payment through the methods listed at checkout. By providing payment information, you confirm that you are authorized to use the selected payment method.

All prices are listed in the currency displayed at checkout and are subject to applicable taxes and shipping fees.
Payment is processed securely through our third-party payment providers; Branchwell does not store your full payment card details.
Orders will not be shipped until payment has been successfully authorized and processed.

Intellectual Property

All content on this site — including but not limited to text, graphics, logos, product photography, videos, icons, and the Branchwell name and branding — is the property of Branchwell or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or use any content from this site for commercial purposes without our prior written consent. Limited use of our content for personal, non-commercial purposes (such as sharing a product page) is permitted.

Prohibited Uses

When using our site, you agree not to:

Use any automated system, bot, or scraper to extract data, pricing, or content from our site
Engage in fraudulent activity, including using stolen payment information or falsifying your identity
Attempt to gain unauthorized access to our systems, servers, or another user's account
Upload or transmit viruses, malicious code, or anything that could disrupt the site's functionality
Use the site for any unlawful purpose or in violation of any applicable local, state, national, or international law
Harass, abuse, or harm another user, employee, or the Branchwell brand

Violation of these terms may result in suspension or termination of your access to our site, and we reserve the right to pursue legal action where appropriate.

Limitation of Liability

To the fullest extent permitted by law, Branchwell shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our site or products, including but not limited to loss of profits, data, or goodwill — even if we have been advised of the possibility of such damages.

Our site and products are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. Our total liability for any claim arising from your use of the site or purchase of a product shall not exceed the amount you paid for the product(s) in question.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Merchant to insert applicable state/province and country], without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the site shall be subject to the exclusive jurisdiction of the courts located in that jurisdiction.